HLM Digital Solutions (“HLM”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and our services, how we use it, and the choices you have. It is designed to comply with applicable data protection law, including Zimbabwe's Data Protection Act and, where relevant, the GDPR.
Information we collect
- Contact details you provide — name, email, phone, organisation — when you submit a form, book a consultation, request a quote or subscribe to our newsletter.
- Business information you share with us in enquiries, consultations or support requests.
- Technical data — approximate location, device and browser type, and pages visited — collected through standard web analytics.
- Client account data — where you use our products, the account and usage data needed to provide the service.
How we use it
- To respond to your enquiries and provide the services you request.
- To administer contracts, projects, support and billing.
- To improve our website, products and services.
- To send you the newsletter or relevant updates only where you have opted in — every email includes an unsubscribe link.
- To meet legal and regulatory obligations.
What we don't do
We do not sell personal information. We do not share it with third parties except trusted service providers (such as hosting and email) bound by confidentiality, or where the law requires.
Security & retention
Personal information is protected with encryption in transit and at rest, access controls and audit logging. We retain information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
Your rights
You may request access to, correction of, or deletion of your personal information, object to processing, or withdraw consent at any time by contacting [email protected]. You may also complain to the applicable data protection authority.
Contact
Questions about this policy: [email protected].